enquiries@atsphereglobal.com
Bangalore, India
Order & Supply Chain Operations
ATSphere provides structured order management and supply chain operations support to ensure
accurate processing, efficient coordination, and seamless execution across the order lifecycle. Our
teams work across enterprise systems and stakeholder environments to support high-volume,
process-driven operations with consistency, visibility, and control.
Order Management
End-to-end support for accurate and timely processing of customer orders across systems and
channels, ensuring smooth execution throughout the order lifecycle.
End-to-end support for accurate and timely processing of customer orders across systems and
channels, ensuring smooth execution throughout the order lifecycle.
Key Activities:
- Processing orders received via email, portals, e-commerce platforms, and CRM systems
- Order entry and updates within ERP systems such as NetSuite, SAP, Microsoft Dynamics, or similar platforms
- Verification of pricing, quantities, SKUs, and order details
- Coordination with internal teams for order fulfillment
- Order confirmations and status updates
- Handling order modifications, cancellations, and exceptions
- Maintaining order records, documentation, and audit trails
- Monitoring order cycle times and processing accuracy
Supply Chain & Logistics Support
Operational support for supply chain and logistics functions to ensure efficient coordination, tracking, and execution across the movement of goods.
Operational support for supply chain and logistics functions to ensure efficient coordination, tracking, and execution across the movement of goods.
Key Activities:
- Coordination with logistics, warehouse, and distribution teams
- Shipment tracking and updates using ERP or logistics management systems
- Handling dispatch documentation and logistics records
- Reverse logistics and returns processing support
- Vendor, carrier, and third-party coordination
- Maintenance of shipment tracking systems and records
- Exception handling and escalation support
- Preparation of logistics and delivery performance reports
Procurement & Sourcing Support
Execution support for procurement processes to ensure accurate purchasing operations and effective coordination with suppliers and internal stakeholders.
Execution support for procurement processes to ensure accurate purchasing operations and effective coordination with suppliers and internal stakeholders.
Key Activities:
- Purchase order creation and processing within ERP systems (e.g., SAP, Oracle NetSuite, Microsoft Dynamics)
- Vendor onboarding support and supplier master data maintenance
- RFQ tracking and quotation comparisons (non-advisory)
- Coordination with suppliers and procurement teams
- Procurement data tracking and reporting
- Maintenance of procurement documentation and records
- Follow-ups on order confirmations, deliveries, and updates
Inventory & Demand Planning Support
Support for inventory tracking and planning processes to maintain optimal stock levels and enable efficient supply chain operations.
Support for inventory tracking and planning processes to maintain optimal stock levels and enable efficient supply chain operations.
Key Activities:
- Inventory updates and tracking within ERP and inventory management systems
- Monitoring stock levels and generating inventory reports
- Inventory reconciliation across systems and locations
- Tracking stock movements, adjustments, and discrepancies
- Support for demand planning data preparation
- Coordination with supply chain teams for planning inputs
- Reporting on inventory performance, trends, and exceptions
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